Privacy Policy

1. Information We Collect

We may collect the following types of personal information when you interact with our website or submit a request:

• Contact information: name, email address, company name
• Communication content: messages and requests submitted through contact forms
• Technical data: IP address, browser type, device type, and pages visited on our website
• Transaction information: purchase records and correspondence related to product or service orders

We do not collect sensitive personal data such as financial account details, government identification numbers, or health information.

2. How We Use Information

Personal information collected through this website is used for the following purposes:

• Responding to inquiries and service requests
• Processing product purchases and delivering services
• Communicating about orders, updates, and relevant company information
• Improving the functionality and content of this website
• Complying with applicable legal obligations

3. Legal Basis for Processing

Where applicable under data protection law, we process personal data on the following legal bases:

• Contract performance: processing necessary to fulfill a product or service request
• Legitimate interests: improving our website and services
• Legal obligation: compliance with applicable laws
• Consent: where you have given explicit consent for specific processing activities

4. Data Storage and Security

Personal data is stored on secure servers and protected using reasonable technical and organizational measures to prevent unauthorized access, disclosure, or loss. While we take security seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data is stored for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

5. Third-Party Services

We may use third-party service providers to operate our website and process communications, including hosting, email delivery, and analytics providers. These providers are given access to personal data only as necessary to perform their services and are required to maintain confidentiality.

We do not sell, rent, or trade personal data to third parties for marketing purposes.

6. Cookies

This website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access the personal data we hold about you
• Right to correct inaccurate or incomplete data
• Right to request deletion of your personal data
• Right to restrict or object to certain processing activities
• Right to data portability
• Right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable legal, regulatory, or contractual obligations. Contact form submissions are retained for a period of up to 24 months. Purchase records may be retained for longer periods in compliance with accounting and tax requirements.

9. International Data Transfers

If personal data is transferred outside of the United Kingdom or European Economic Area, we take appropriate measures to ensure that the transfer is subject to adequate data protection standards in accordance with applicable law.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted to this page with an updated effective date. We encourage you to review this policy periodically. Continued use of this website following any changes constitutes your acceptance of the revised policy.